Terms & Conditions - Pashmina Shawl Store

Effective Date: 08 May 2025

Welcome to Pashmina Shawl Store. These Terms & Conditions govern your use of our website and the purchase of products from our platform. By accessing or using our site, you agree to be bound by these terms.

1. Company Details

Business Name: Pashmina Shawl Store
Email: pashminashawlstore1838@gmail.com
Mobile Number: +91 8920492902

Registered Addresses:

Kashmir: Shanker Pora Wanbal, Tehsil B.K Pora, Srinagar, Jammu & Kashmir UT, India 190015
Delhi: T-26 Masjid Lane, Bhogal, Jangpora, New Delhi 110014

2. Scope of Business

Pashmina Shawl Store is an ecommerce platform specializing in:

Authentic Pashmina shawls
Kashmiri handicrafts
Traditional and contemporary clothing

We ship both domestically and internationally.

3. Payment Methods

We support the following payment gateways:

Domestic Orders: Razorpay (Credit/Debit Card, UPI, Net Banking)
International Orders: PayPal

All transactions are processed securely. We do not store your credit/debit card details.

4. Order Confirmation & Shipping

Upon successful payment, you will receive an order confirmation via email.
Estimated delivery timelines are provided at checkout.
Delays due to customs or logistics providers are beyond our control.

5. Product Availability

All products listed are subject to availability. In case of non-availability, we will inform you promptly and process a full refund if payment has already been made.

6. Pricing & Taxes

All prices are listed in INR (₹) or USD ($) depending on the region.
Prices are inclusive of applicable taxes unless mentioned otherwise.
Customs duties or international import taxes (if any) are to be borne by the customer.

7. Intellectual Property

All content on our website—including images, designs, logos, and text—is the intellectual property of Pashmina Shawl Store and may not be reproduced without written consent.

8. Cancellations & Returns

Please refer to our Cancellation & Return Policy for details regarding order cancellation, return eligibility, and refund procedures.

9. Limitation of Liability

Pashmina Shawl Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchase of our products.